Recently, I had gone through the article on “technology to
convert solid waste to electric energy”. Just admired about the innovative
thought, who really thinks of others need. I* am sure, it will be great news
for those who live in an electricity shortage places across the globe.
Now, I am envisaging a similar situation, one related to
information technology and how this could influence the software applications.
Let’s think about the quantum of application logs that are being archived on
daily basis. Most of the times, we consider application logs as garbage, until
we’d truly need it to resolve any critical technical incidents. My simple
question to you – Have you ever taken a closer look at these logs? May it be
data related or scenario based issues?
I strongly believe these application logs are yet important
information which could be used to analyze issues, and findings, which in turn
might allure to a new requirement. Those might not only improve the overall
application performance or quality, but as well to improve the overall
customer, front line staff (if it is branch based application) and application
management staff satisfaction and experience.
What do you think?
