People management - One Minute Manager

I have completed 9 years in IT Software development recently. The one to whom I am reporting is 10^th Manager in my IT carrier. I think this is not a usual case with other Employees. I have seen very few Mangers (Who were influenced, inspired, demonstrated what is meant by management all about). Many times I felt that my leads have good management capability than the “so called Managers”.  Dear mangers, please  don’t think that I am writing something wrong about you.

So, what is the blog is all about? Am I here to review my managers Management skills? Ha, Ha.. No, I am here to recap what is management basics to my audience who are not aware. My readers may become leaders tomorrow. They shouldn’t forget about the basics of People management. I am here to share the quick summary of “One Minute Manager” by Ken Blanchard. So what is it all about?

“One Minute Manager” is all about:

1.    One Minute Goal Setting

2.    One Minute Praising

3.    One Minute Reprimand

This is an awesome way to become a Manager and you will be loved by your subordinates. Refer the Figure attached.

PS:

I have worked with a manager who is simply fantastic. All his team members trusting/loving him and his management team too. I yet to learn the secret from him J

Thanks,

Nanjundan Chinnasamy 

Dealing with the Employee from Hell

For those you are first time managers, it may be very difficult to understand the employee behaviours, patterns and how to deal with those Employees. Here is an article which may help you to deal with such Employees.

Not all the points from me OR on my own words.  I’ve added few on top of one of my Favourite book (Dealing with the Employee from Hell by SHAUN BELDING – Summary).  This blog is part my People management blog series. Hope you can see such interesting people management blogs in coming days.

1. What Employee wants? - DART

• Direction, Appreciation, Respect, Tools
• Telescope effort - Look at the problem in both the way. You will get different view. Eg. Telescope gives different view when you look at otherside.

2. How to set the stage

• Become a better boss
• create an enjoyable environment
• Communicate with your employees
• Lose the stupid rules - No rules if possible – KISS principle might apply here.
• Use the power of pardac
• don't embarrass your employee
• listen to your employees
• pay attention
• find out employee thoughts
• Echo employee thoughts
• Acknowledge employee ideas
• Set expectations
• Respond

3. Anatomy of a Great Boss - You get what you give

• Leadership all about,
• Trust
• Respect
• Action
• Focusing on common goal
• Championing employees
• Championing the company

4. Setting immutable performance standards

•    Principles of immutable performance standards
•     Stick to the important things
•     Keep them simple
•     Make them universal
•     Make them fair
•     Make them a source of pride
•     Make them measurable
•    Deal with Positive n Negative consequences

5. Performance Coaching

•   SOAR -
•    Set goals
•    Observe performance
•    Assess performance
•    Respond appropriately

6. Setting goal

•   Make the goals relevant
•   Keep them simple
•   Make them attainable
•   Make them challenging
•   Communicate their importance
•   Give them time frame

7. Observing performance

•   Look for the things good first
•   Be open
•   Be discreet
•   The TRAP - Don't loose the focus on your objectives

8. Assessing performance

•   Avoid preconceptions
•   True assessment required

9. Responding to Performance

•   The Positive response
•   The constructive response
•    Make it Good-Bad-Good-Bad stuff format
•    Don't use However, But, although - get the employee agreement
•    Reinforce the good ones
•    Gain the commitment to continue
•   The Corrective response
•    Fear of failure
•    Misunderstanding the task
•    Lack of self-awareness
•    Brain cramp
•    Disagreement with goal

10. Art of delegating

•   Delegating process
•    Decide what to be delegated
•    Choose your delegates
•    Discuss tasks with employees
•    Show your employees how to do the job
•    Supervise your employees
•    Follow-up instantly
•    Provide indirect, passive supervision

11. Carrots n sticks

• Push right button to the right ppl for the right reasons
• Incentives &  Rewards can be classified as

  

X	Tangible	Intangible
Visible	EARTH	FIRE
Discreet	WATER	WIND

12. Setting Employee free

•    Get the 2nd opinion
•    Cover your basics
•    Set the decision date
•    Break the news

13. Poison in the pool n curious quirks

•    Poison in the pool:
•    The Whiner-If someone unhappy, they will not make others also unhappy
•    The Gossip
•    Jealous Joe
•    Mr Sarcastic - Just humour, don't do any work
•    Snake in the gross - Good in talking n doing bad on back
•    Bully - Over confident
•    Curious quirks
•    Sunshine up the shorts
•    Mr. Impossible
•    Social Butterfly
•    Not My Job
•    Heart on Sleeve
•    Unfocused
•    Temporarily Challenged
•    All about me
•    Yeah But
•    Liars,Cheats and thieves

    

 

This book is available Online @ www.vivagroupindia.com. I strongly recommend the next generation leaders to go through this book (if possible have a personal copy to refer now n then). Again management is a continuous process to learn and discover solutions for the issues whenever encountered. Happy leaning..

Thanks,

Nanjundan Chinnasamy

AirDroid - Android device on your computer

In many occasions I felt that Android Mobile keyboard is not preferred to type such a lengthy SMS/Whatsapp message. I found myself more comfortable in typing using my Lenovo Thinkpad Laptop. I thought of using Laptop Keyboard to type my mobile SMS and Whatsapp to type the message rapidly.

I had an interesting read this morning about the AirDroid(Software which runs on any OS where you can see your Android phone on your computer without any cable/connection. If you are not interested in installing the tool, you can see your Android device via Online too). I thought of sharing the same with you all.

I heard about BlueStack technology earlier, it is to access android apps in your desktop. I personally feel AirDroid is much better than other tools in the similar stack. Hope you can find this interesting too. Web link: https://www.airdroid.com/

I recommend you to explore this tool and share your experience.


Thanks,
Nanjundan Chinnasamay